Reference

How We Handle Your Information

When you fund your account through bKash, Nagad or Rocket, we collect the payment reference and your mobile number to verify the transfer and credit your balance. This policy explains what we gather, why we need it, and how you control it.

Wallet verificationAccount securityData access rightsRetention limitsContact options

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What We Collect and Why

89 BD Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We gather your mobile number, email and payment reference each time you deposit via bKash, Nagad or Rocket so we can match the incoming transfer to your account and release your balance within minutes. We also log device type, browser and IP address to flag duplicate

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accounts and block access from regions where the service is not permitted. When you withdraw, we verify the recipient wallet number against the name you registered to prevent misdirected payments. We keep transaction records for account reconciliation and dispute resolution. We do not sell your data
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to third parties. We share payment references with our wallet processor only to complete your deposit or withdrawal. Cookies track your session so you stay logged in as you switch between slots, live tables and the sportsbook. You can clear cookies in your browser settings, but
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you will need to log in again. Access to this service depends on your local law and eligible regions; we do not guarantee availability in all areas of Bangladesh. If local regulation changes, we may restrict or withdraw the service without prior notice.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Questions and Data Requests

If you want to see what information we hold, correct an error in your registered name or mobile number, or ask us to delete your account data after closure, reach us through live chat or email. Live chat is the fastest route for urgent wallet verification questions; email works for formal data-access requests that need a written reply. We aim to respond to data requests within seven days, though complex inquiries may take longer.

Security and Data Control

We encrypt your password and payment references using industry-standard SSL so they cannot be read in transit. Login sessions expire after thirty minutes of inactivity, forcing a fresh OTP entry to protect your balance if you leave your phone unlocked. You can request a copy of your data, correct registration details or close your account and delete stored information at any time by contacting support with proof of ownership.

Encrypted Storage

Passwords and wallet PINs never reach our server in plain text. We hash them on your device before transmission, and our database stores only the resulting hash for login verification.

Session Timeout

If you switch apps or lock your screen, your session expires after thirty minutes. You will need to enter a fresh OTP sent to your mobile number before placing another deposit or withdrawal.

Data Access Rights

You can download a copy of your transaction history, registered details and support tickets from the account settings page or by emailing a formal request with your account ID and mobile number.

Account Deletion

Close your account through support; we delete your profile, wallet history and session logs within fourteen days, keeping only the minimum records required for financial reconciliation and fraud prevention.

Privacy Policy Questions

We capture your mobile number, the payment reference generated by your wallet app, the amount and timestamp. We use these to match the incoming transfer to your account and credit your balance automatically.

We pass your payment reference to our wallet processor to verify the transaction. We do not sell or rent your data to advertisers, affiliates or other third parties unconnected to payment processing.

Active account records remain available in your transaction history. After you close your account, we retain financial records for reconciliation and dispute resolution as required by our payment partners, then delete non-essential data within fourteen days.

Yes. Contact support with your current registered number and the new one you want to link. We will send an OTP to both numbers to verify ownership before updating your profile and withdrawal destination.

Session cookies keep you logged in as you move between slots, live tables and the sportsbook. Analytics cookies track page visits so we can see which game categories get opened most. You can block them in your browser, but you will need to log in again each time.

Email support with your account ID and registered mobile number. For a data export, we will send a CSV of your transactions and profile details. For deletion, we close your account and remove stored information within fourteen days.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ Games Bangladesh InfoCrash SparkBurst

How We Handle Your Information

Privacy Questions and Data Requests

Security and Data Control

Encrypted Storage

Session Timeout

Data Access Rights

Account Deletion

Privacy Policy Questions

01 What information do you collect when I deposit via bKash, Nagad or Rocket?

02 Do you share my wallet details with anyone else?

03 How long do you keep my transaction records?

04 Can I change the mobile number linked to my account?

05 What cookies does the site use?

06 How do I request a copy of my data or delete my account?

Privacy Policy

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